At Jewel London Rocks, we understand how important it is for you to receive your order quickly and in perfect condition. That's why we strive to process and ship all orders within 3-7 business days from the time the order is placed.
We ship our products to all locations within the United States using reliable shipping carriers. Our standard shipping method is USPS First Class mail, which typically takes 2-5 business days to arrive at your location after the order has been shipped.
For orders over $100, we offer free shipping within the United States. For orders under $100, a shipping fee of $10.00 will be added to your total order amount.
Please note that shipping times may vary during peak seasons, holidays, or other special circumstances, and we will do our best to keep you informed of any delays or changes to your order status.
In addition, we also offer expedited shipping options such as USPS Priority Mail or UPS Next Day Air for an additional fee, depending on your location and the weight of your order. Please contact us directly if you need to use one of these expedited shipping options.
Please make sure to provide us with accurate shipping information at the time of checkout. We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping information.
Finally, we strive to ensure that your order arrives in perfect condition. All our products are carefully packaged and shipped in a secure and protective manner. However, if your order arrives damaged or defective, please contact us within 48 hours of receipt to initiate a return or exchange.
Thank you for shopping with us, and please don't hesitate to contact us with any questions or concerns regarding our shipping policy.